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Column David Wigder
  • While creating and sharing user-generated content is an effective way to facilitate consumer engagement and viral marketing, it is not the only approach that marketers can take.  Professionally produced original content is another proven way.  Increasingly, agencies or production studios create and seed content on behalf of their clients for consumers to view and share online. One such shop is Free Range Studios which has produced several original videos that have generated significant buzz and viral impact in the green space.  Calling its approach “socially conscious viral entertainment”, Free Range tries to “distill a complicated message into a fun or moving short story” while engaging its viewers by allowing them “to write the end of that story by taking action or
  • Tapping social media to engage consumers as well as facilitate viral marketing has the potential to generate significant results for marketers.  Not only can this drive greater brand impact but it can significantly increase reach to a receptive audience at little, if any, incremental cost.  Today, more and more marketers are trying to launch campaigns that have the twin goals of increasing consumer engagement and viral marketing impact.  For many marketers, it often appears that achieving these goals is more a matter of art.  Yet, platforms such as Brickfish are emerging that are rapidly turning such an approach into a science.  Brickfish is an online marketing platform that rewards participants for engaging with brands.  The idea is quite simple:
  • Recently, the Canadian Standards Association updated its guide for making environmental claims. While not legally binding, such standards provide guidelines for industry and advertisers when it comes to making environmental claims. The intent is to protect consumers from false advertising claims regarding the environment. In many ways, this document foreshadows likely changes from a similar review of US guidelines underway by the Federal Trade Commission (FTC). Arguably, the current FTC guidelines are long overdue for a refresh given the dramatic evolution in the green space that has occurred since they were last reviewed a decade ago. As such, it is widely expected that the FTC will expand its jurisdiction to include terms that have only recently been added to the vernacular
  • A recent survey by The Economist Intelligence Unit identified both the top influencers of – and benefits derived from - corporate environmental risk management (CERM) programs. Two things are curious about these survey results. First, customers and investors rank relatively low in influence (fourth and seventh, respectively) despite the fact that “better corporate reputation” among these groups ranks as the primary benefit for launching CERM in the first place.

    Second, “regulators” and “government” exert significant influence – second only to “executive management” – on companies to initiate CERM programs; in terms of benefits, however, “improved relations with regulators” ranks only eighth.

    Risk Manager Responses from Recent Survey by

  • Eco-labels influence consumer behavior in two ways.  First, they introduce green as a considered attribute at the point of sale.  Second, they enable consumers to comparison shop based on green.  Over the past few years, there have been many new eco-labels launched by governments, manufacturers and retailers.  Many of these labels are listed on Consumer Reports’ Greener Choices site.
    Interestingly, the Natural Marketing Institute’s 2007 LOHAS Consumer Trends Database report determined that not all eco-labels have the same impact.  In fact, consumers indicate that they are more likely to make eco-friendly purchase decisions if the eco-labels are also widely recognized and trusted brands in of themselves.  Familiar labels for programs like the

  • These days, green marketers are challenged to efficiently reach consumers and effectively impact their attitudes and behaviors. There are many reasons for this of course: consumer attitudes are still evolving, familiarity with green products is just emerging and purchase behavior is inconsistent within and across categories. As such, marketers tend to look for targetable demographic groups or behaviors that have a higher propensity for green.   In this political year, it is interesting to examine whether political ideology, and more specifically, party identification as a Democrat or Republican is an indicator of interest in green.     Today, there is a common perception that Democrats are more pro-environment than Republicans. Indeed, on issues like
  • An Interview with Mark Williams, EVP/Partner at The Martin Agency and Planning Director for the “We Can Solve It” Campaign     While many consider the release of Al Gore’s An Inconvenient Truth to be a turning point regarding consumer awareness about climate change, consumer surveys indicate that much work is still left to be done. In fact, six months after the movie’s release, an ACNielsen online consumer survey found that North Americans were the least aware of and concerned about global warming of all respondents from the 46 markets surveyed. Moreover, North Americans were only half as likely as South Americans (Argentina, Brazil and Chile) - those surveyed that were most aware and concerned - to believe that climate change was “a direct result of
  • Last week, I had the opportunity to witness a milestone being reached in the effort to fight global warming:  officials from 18 states - representing a majority of the US population - signed an agreement at Yale University that committed their states to action on global warming.  While some states like California and New Jersey have already put formal carbon reduction targets into place, this agreement clearly reflects growing national support for action.   Governor Jon Corzine of New Jersey Signing the Governor’s Declaration                   Governor Kathleen Sebelius of Kansas Addressing the Conference Marketers should take careful note.  Shifting political winds are more than a sign that legislation is on the horizon; they also
  • Shifting from Product Placement to Engagement in Green For decades, marketers have leveraged product placement to influence consumers. The idea is quite simple: leverage media to showcase a product or service being used as part of everyday life in order to shape consumer brand perception and impact purchase behavior. Put a product in the hands of a celebrity and consumers will interpret this as a de facto endorsement. Such placements have been embedded across all types of media including television, film, video games, books and music videos. The digital channel has upended this traditional approach by enabling marketers to go well beyond simple product placements to create meaningful experiences for engagement. Not only does such an approach promise to yield greater brand
  • Today, many executives, and especially those working in carbon-intensive industries, are grappling with how future carbon regulation may impact their businesses and industries. To deal with uncertainty regarding such strategic issues, many corporate executives turn to scenario planning or even game theory to think about how the future competitive environment may unfold and how it may impact their companies. By doing so, corporate executives are, in effect, peering into the future to get a glimpse of what may come. Given its contribution to climate change, expected growth rate and evolving regulatory environment, the commercial airline industry presents an interesting case study to learn how competitive dynamics may change in a carbon-regulated environment. Today, airlines are

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